Step 2 Quantity and type of contract

The decision to rent or purchase a water heater depends on your needs and your expectations. Renting comes with a turnkey service while purchasing can be a worthwhile investment. By choosing to rent, you’ll be able to benefit from a 24/7 repair service, 365 days a year (including bank holidays) at no extra cost. Moreover, we’ll replace your water heater for free at the end of its lifespan.

To find the option that suits you, visit:
https://www.hydrosolution.com/en/rent-or-purchase/

If you want to terminate your rental contract at any time, you can purchase the water heater at its residual value. You’ll simply need to send us a 30-day notice.

A rental contract is for a minimum of 12 months. Once the minimum contract period has ended, the rental agreement will automatically renew every month with the same terms and conditions, unless one of the parties terminates the contract as per the modalities outlined therein. If you benefit from a promotional rate, the minimum contract period may be longer. It depends on the promotion.

A HydroSolution water heater’s lifespan is about 15 years. When you rent your water heater, we will replace it at the end of its lifespan – between the 13th and 16th year. If your insurance company requires you to replace your water heater after 10 years, if you live in a condo, or if you want a preventive replacement after the 10th year, you will have to choose Rental Plus. HydroSolution water heaters are unique and built to last longer.

A rented water heater remains the property of HydroSolution. You must comply with the terms set forth in the contract. You cannot sell the rented water heater to a third party or even remove it without notifying us. You can however purchase it at its residual value, in accordance with the rules set by HydroSolution.

Please notify us as soon as possible of any change in ownership. If you are selling your property, you must list the rented water heater in the seller’s declaration and deed of sale and inform the new owner they must comply with the conditions of the rental contract. The contract will then be transferred to the new owner. In case of a dispute, the former owner remains liable for meeting their obligations.

The monthly amount due must be paid by the owner or a third party they’ve named (with HydroSolution’s consent). The tenant or third party must sign a form stating they are responsible for the payment.